Privacy policy.

Information you provide

The estimate form asks for your name and phone number. Depending on the form, you can also provide your email, property location, requested service, how you heard about Down East, and project notes. Information you send by phone or email may also be used to discuss your request. Please do not send payment details or other sensitive information through the estimate form.

How your information is used

Down East uses these details to respond to estimate requests, discuss the property and scope, confirm service availability, prepare estimates, and communicate about requested work. Submitting the form does not book a job or confirm a price.

Website and referral information

The form also sends the submission page and available referral or advertising campaign information. The site uses browser session storage to remember how you arrived during your visit. When enabled, analytics and advertising tools may use cookies or similar technologies to measure visits, calls, and form submissions. Hosting and security services may process technical information such as IP addresses and browser details to operate the site and prevent abuse.

You can manage cookies and storage through your browser settings. Embedded maps and other third-party services may receive technical information when they load and have their own privacy policies.

Tools that help handle requests

Information may be processed through service providers used for website hosting, customer management, and communications, including GoHighLevel (GHL) / LeadConnector. These tools help route and manage inquiries and follow-up messages. Information may also be disclosed when required by law or needed to address misuse of the site.

Read the HighLevel privacy policy and LeadConnector privacy policy for information about those providers.

Your choices and privacy questions

You can call instead of using the form, leave optional fields blank, or ask about access to, correction of, or deletion of information you provided. Some records may need to be kept for project administration or legal obligations. No online system can guarantee complete security.

For privacy questions or requests, call (252) 515-0362 or email christopher@downeastlandimprovements.com. To stop text messages, reply STOP. You can also contact Down East to update your communication preferences.

Scope and updates

This policy covers the Down East Land Improvements contractor website serving North Carolina, United States. It does not cover websites operated by others. Any updates will be posted on this page. See the website terms for information about estimate requests and use of this site.